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Refund & Return Policy

Refund & Return Policy

Last Updated: March 2026
At Skin Wellness Cream, customer satisfaction is our priority.

30-Day Return Policy

You have 30 days after receiving your item to request a return.

To be eligible for a return:

  • The item must be unused

  • The product must be in its original packaging

  • Proof of purchase is required

Refunds

Once we receive and inspect your returned item, we will notify you about the approval of your refund.

If approved, the refund will be issued to your original payment method within 5–10 business days.

Non-Returnable Items

The following items cannot be returned:

  • Used products

  • Opened skincare products (for hygiene reasons)

  • Items damaged by misuse

Damaged or Wrong Items

If your order arrives damaged or incorrect, please contact us immediately so we can resolve the issue.

How to Request a Return

To start a return, contact us at:
InfoSkinWellness@gmail.com

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